Terms of Service

Last updated: July 8, 2026

These Terms of Service (“Terms”) govern your download, installation, and use of Cue, a macOS application (“the App”), and the website cue.mavor.app (“the Site”), both operated by Mavor Apps (“we”, “us”, “our”). By using the App or the Site, you agree to these Terms. If you do not agree, please do not use the App.

1. The product

Cue is a menu-bar assistant for macOS. It provides a text-selection toolbar powered by AI command-line tools already installed and signed in on your Mac (such as the claude or codex CLI), and live meeting transcription and translation that run entirely on-device using Apple’s system frameworks. Cue requires macOS 26 or later.

2. Free plan and Pro license

• Free plan. Core features are available free of charge, with limits described on our pricing page.
• Pro license. Cue Pro is a one-time purchase that unlocks additional features for the lifetime of the product, including free updates. It is not a subscription and there are no recurring charges.
• Activations. A Pro license key activates Cue on a limited number of Macs (as stated at purchase). You can deactivate a Mac at any time from the App to free up a slot and move your license to another machine.

We grant you a personal, non-exclusive, non-transferable license to install and use the App for your own use. You may not resell, sublicense, or share your license key, and you may not reverse engineer, decompile, or attempt to circumvent the App’s license enforcement, except where such a restriction is prohibited by applicable law.

3. Purchases and billing

Purchases are processed by Lemon Squeezy, our merchant of record. Lemon Squeezy handles payment, applicable taxes (such as VAT/GST), receipts, and license key delivery. Your purchase is also subject to the Lemon Squeezy Terms. Refunds are handled according to our Refund Policy.

4. Third-party AI tools and your responsibilities

Cue’s selection skills and optional AI meeting summaries work by invoking AI command-line tools that you have installed and signed in to on your own Mac. Cue does not include, resell, or proxy any AI model access. You are responsible for:

• having a valid account with the relevant AI provider (e.g. Anthropic or OpenAI) and complying with that provider’s terms of service and usage policies;
• any fees the AI provider charges you for usage triggered through Cue;
• the content you choose to send to an AI tool through Cue, including making sure you have the right to share it.

AI-generated output can be inaccurate. You are responsible for reviewing AI output before relying on it or sharing it.

5. Acceptable use

You agree not to use the App or the Site to:

• violate any applicable law or regulation;
• record, transcribe, or translate conversations where doing so is unlawful — you are responsible for complying with recording-consent laws that apply to you and for informing meeting participants where required;
• infringe the intellectual-property or privacy rights of others;
• interfere with, disrupt, or attempt to gain unauthorized access to our systems or those of our service providers.

6. Updates and availability

We may release updates that add, change, or remove features. Pro includes free updates, but we do not promise that any particular feature will be developed or maintained indefinitely, or that the App will be compatible with future versions of macOS. License activation, validation, and deactivation depend on Lemon Squeezy’s license service being reachable; the App is designed to keep working offline between periodic validations.

7. Intellectual property

The App, the Site, and all related trademarks, logos, and content are owned by Mavor Apps or its licensors. These Terms do not grant you any rights to our intellectual property except the limited license to use the App described above. Content you create with Cue — your notes, transcripts, and conversations — is yours.

8. Disclaimer of warranties

THE APP AND THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT TRANSCRIPTIONS, TRANSLATIONS, OR AI OUTPUT WILL BE ACCURATE, COMPLETE, OR ERROR-FREE.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAVOR APPS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR REVENUE, ARISING FROM YOUR USE OF THE APP OR THE SITE. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE APP IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

10. Termination

You may stop using the App at any time. We may suspend or revoke a license if these Terms are materially breached — for example, if a license key is resold or shared publicly. Sections that by their nature should survive (including intellectual property, disclaimers, and limitation of liability) survive termination.

11. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date above reflects the most recent version. Material changes will be announced on the Site. Continued use of the App after changes take effect constitutes acceptance of the updated Terms.

12. Governing law

These Terms are governed by the laws of the jurisdiction in which Mavor Apps is established, without regard to conflict-of-law rules, and subject to any mandatory consumer-protection laws of the country where you reside.

13. Contact

Questions about these Terms? Email us at hello@mavor.app.